There are 2 columns of content to choose from.
Column 1 is narrow and has mostly links to column 1
Column 2 contains the main page content to column 2
Utility Services
The Utility Services Section is responsible for the
administration and operation of emergency first
response for the natural gas and water distribution
system for the City of Mesa Utilities Department. It
provides 24 hour service to the citizens and
customers of Mesa and its infrastructure. Other key
primary responsibilities include but are not limited
to:
| Natural Gas
|
Water/Wastewater |
- Odor Complaints*
- Blowing gas/Ruptured gas lines*
- Gas leak Investigations*
- Gas Safety Checks*
- Gas Appliance troubleshooting*
- Gas restoration and shut-offs
- Pilot Lighting
- Gas Meter Installation and Removal
|
- All water related customer
complaints*
- Water leaks city and customer side*
- Water main breaks*
- Water quality calls*
- Water meter installation and removal
- Water restoration and shut-offs*
- Irrigation problems and flooding*
- Sewer odor calls*
|
* Requires Emergency
service response
|
|
Electric |
- Exchange defective and aged (CMTP)
electric meters
- Assist with turn-on and turn-off
service
|
|
If you have a natural gas emergency,
please call 480-644-4277 (GASS) |
|
For all other utility-related emergencies,
please call 480-644-2262 |
For non-emergency service
requests, please contact Customer Service at
480-644-2221.
|
|
In addition to duties listed above, The Utility Service Section provides
public education to its customers and citizens of Mesa for the City's
water and gas infrastructure incorporating the key goals of protecting
life, property, and the environment. We provide public safety related
information on site for new and existing customers. Examine high utility
bill concerns and conduct usage evaluations for gas and water usage.
Utility Service Field Specialists install and maintain residential
and small commercial water and gas meters, this includes defective or
non-operational meters and meters which are in need of exchanging and
upgrading due to their past life expectancy. Utility Service meter
maintenance programs exchange aged water, gas, and electric meters as
part of a (CMTP) change meter test program in ensuring accurate metering
of the commodity.
The City of Mesa Utility Services Section provides service to its
460,000 citizens encompassing over 131 square miles in Mesa proper
including serving over 10,000 gas customers in the Magma gas system.
Providing service with Customer Satisfaction in mind. Working together
to provide quality service to internal and external customers.
|
|
|
| 
