Customer Service

Customer Service Operations is responsible for billing, collecting and processing all City of Mesa utility accounts for services such as: electric, gas, water, wastewater, solid waste and irrigation.

My Utility Account  - View and pay utility bills online!

• Set up new utility accounts
  • Residential
  • Commercial
     
• Turn off utility service
   
• Add additional utility services
   
• Change your utility mailing address
   
• Enroll in the select due date program
   
• Enroll in the budget payment plan
   
• Obtain assistance with questions or problems with your utility bills