Requesting Commercial & Multi-Unit Utility Service

Customers requesting commercial or multi-unit utility services be turned on or off will need to bring to one of the Customer Service Business Offices, the following:

• Name of the billpayer's legal entity
• Contact name and phone number
• Mailing address
• City of Mesa Privilege License Tax Number, if applicable
• Letter of Authority, if applicable

A utility administrative fee of $11.00 will be assessed to establish a utility account. In addition, the following service connection charges will be assessed for each metered service activated: Electric $9.00, Gas $27.00 and Water $9.00. Normally, utility service is connected the next business day following the request for service. If it is necessary to establish service the same day or after 5:00 P.M., Monday through Friday, or weekend and holiday service, a convenience fee of $45.00 will be assessed in addition to the normal administrative and connection charges.   See the Service Policy for Utility Customers for more information on these and additional fees and charges.

City and State Privilege tax will be assessed on all charges as applicable.

Except for commercial solid waste customers, all new commercial and multi-unit customers may be required to make a deposit or establish a trust fund with an approved institution in an amount equal to the estimated total of utility bills covering a two and one-half month high billing period.  Commercial solid waste customers will be required to make a deposit equal to the cost of one month of service.  Commercial and/or multi-unit customers may have their deposits waived with pre-approved low risk credit rating verification from DUN AND BRADSTREET or EQUIFAX or a similar credit rating service deemed acceptable by the City of Mesa.