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E-Bill Notification
How it worksE-Bill notification will
send an e-mail to notify you that your new
bill is ready to view on-line through "My
Utility Account." Customers can choose to
receive an E-Bill Notification Only, or a
Paper Bill and an E-Bill Notification.
Customer's that do not choose either option
will continue to receive a paper utility
bill each month.
Sign up
You can
change your bill notification preferences
online,
call our Customer Service phone center at
480-644-2221, toll free
1-866-406-9659, or come in to a
business office location.
To sign up for E-Bill notification online
- Login to "My
Utility Account".
- Click on Customer Profile, then Update
Bill Delivery. The system displays your
current bill delivery method.
- Click on the down arrow to choose E-Bill
Notification Only, or Paper Bill and E-Bill
notification.
- Enter the e-mail address to send the
E-Bill notification to, and click the Submit
button.
If you have questions about how this
feature works, please contact us. You may e-mail
Customer Service at
online.utility.requests@cityofmesa.org, or
call us at 480-644-2221, toll free
1-866-406-9659.
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