Computer-Aided Dispatch (CAD) System

This area of the Fire Department, under the direction of Deputy Chief, Bruce McGregor acts as a liaison between the Mesa Fire Department and the Public Safety Communications Center to ensure the radio communications and emergency dispatching meets the needs of the Fire Department and the Citizens of Mesa. He also works directly with Information Services CAD Technicians to program and maintain the necessary information and response lists in the Public Safety Computer Aided Dispatch (CAD) System. The mapping data necessary for the CAD System is processed by Chris Arriaga, the Geographic Information System Specialist. Maintaining standardization of unit responses and communication terminology between communication centers for the valley-wide automatic aid agreements is also managed by the Deputy Chief. Another area managed is the Information Systems Coordinator which oversees the data communications needs and records management systems. The Deputy Chief also provides research, development and implementation of new technologies.

• Upgrading the Mobile Computer Terminals (MCT’s) in all Fire Units.
• Programming all of the new MCT’s prior to install.
• Upgrading the Public Safety CAD System, including the Automatic Vehicle Location (AVL) System in the Fire Units.
• Implementing an automated paging system interfaced with the CAD System.
• Implementing an interconnect between the Mesa CAD System and the City of Phoenix Fire Department’s CAD System.
• Installing scanners in all RC’s to process invoice of payments.

Computer-Aided Dispatch (CAD) Map Snapshot  100.51KB 

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