The Mesa Police Department is committed to the preservation and protection of the rights of crime victims and witnesses. The department recognizes that many innocent people suffer economic loss, injury, or death due to criminal acts. Thus, the Victim Services Unit of the Mesa Police Department is committed to supporting citizens in returning to functional and productive lives by reducing the impact of victimization as a result of crime.

The Victim Services Unit provides the following services and programs:

• Outreach and Notification

• Crisis Intervention, both on-scene and at the Center Against Family Violence (CAFV).

• Direct services to victims through community-based agencies.

• Access to a counselor, experienced in crisis work.

• Referrals for individual, family, educational, support and self-help counseling and groups.

• Information and applications for the Victim Compensation Program.

• Information and educational material regarding victimization.

• Information regarding your Arizona Crime Victims' Rights.

You can expect the following from the Victim Services Unit:

• Support and information regarding Victims and their Rights.

• Individualized support, regardless of whether the crime was violent or against property.

• Respectful treatment from justice officials and the community for victim needs.

The Victim Services Unit is comprised of a Victim Services Administrator, two victim notification clerks, three victim services specialists, a victim assistance volunteer coordinator, and, at present, 34 volunteers who have received a minimum of 40 hours of training in crisis intervention and training specific to dealing with victims of crime. Volunteers provide 24 hour, on-scene, crisis intervention services in Mesa.  Services provided include crisis intervention, education, support and referral.

The Victim Services Unit personnel are available from 8 am through 5 pm, Monday through Friday. If the situation is an emergency or requires emergency crisis intervention, persons should contact the Mesa Police Department by calling 9-1-1.  If the situation is a non-emergency, contact the police department at (480) 644-2211.

If you would like to learn about becoming a Victim Assistance Volunteer, visit the requirements.  You may also contact Volunteer Coordinator, Linda Bailey, at (480) 644-2073 or linda.bailey@cityofmesa.org for more information about becoming a volunteer with the Mesa Police Department.