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Mesa Police Department Frequently Asked Questions (FAQs)
  1. How do I know if I should dial 911 or the police non-emergency number (480-644-2211)?
  2. Where is the police department located?
  3. What are the lobby hours at the police department?
  4. How do I get a copy of a police report?
  5. How do I get crime statistics?
  6. I need to be fingerprinted for a job. Does the Mesa Police Department do public fingerprinting?
  7. I want to start a Neighborhood Watch in my area.  Who do I contact for information?
  8. I'd like to engrave my property. Where do I get an engraver?
  9. Where do I find out about motor vehicle registration?
  10. Where can I get information on concealed weapons permits?
  11. Where can I get an Order of Protection or Injunction Against Harassment?
  12. How many police officers does Mesa PD have?
  13. Why did it take two hours for an officer to come to my house when my house was burglarized?
  14. What can we do about speeding on our street?
  15. My neighbor's dog is always barking. What can I do? Can I remain anonymous?
  16. Can my dog/s or cat/s run loose?
  17. Will the police department recommend an alarm company, brand of pepper spray or anything else?
  18. How do I send a compliment about an officer or thank them for something they have done?
  19. How do I make a complaint against an officer?
  20. How do I find out about sex offenders living in my neighborhood?
  21. Who do I call to report graffiti?
  22. If I suspect drug activity, a drug house or meth lab in my neighborhood, who do I call?
  23. Why does the helicopter keep flying over my home or in my area when nothing is happening?
  24. I'm trying to find a phone number for an area in the department. Why isn't there one listed on the police home page?
  25. Where can I report children not properly restrained in child safety seats?
  26. Where can I get gang tattoos removed?
  27. I would like to have my child fingerprinted. Where do I go?

How do I know if I should dial 911 or the regular police non-emergency number?
If the situation is life threatening or there is a crime in progress call 911. If you want to report a crime that has already occurred, report suspicious activity, have a non-emergency situation, or have a question, call (480) 644-2211.Back to Top

Where is the police department located?
The headquarters building is located at 130 North Robson -- on the northwest corner of Robson and 1st Street, about a block northeast of Country Club and Main in downtown Mesa. Police Station Locations.

What are the lobby hours of the police department?
Our lobby at headquarters is open 24 hours a day, 365 days a year. The district police stations are open during normal business hours.Back to Top

How do I get a copy of a police report?
Requests may be submitted in person at 130 North Robson or may be mailed to: Mesa Police Department, Records Division, 130 North Robson, Mesa AZ 85201. Contact our Records Division at (480) 644-2310 for a copy of the request form or for more information. The request form is available on our Web site at www.cityofmesa.org/police/records/pdf/prr_loc.pdf. The cost is $5.00 per report up to 50 pages; .20 cents per page beyond that. You may also fill out the form at the headquarters building, 130 North Robson. Request may take up to 20 business days to process.

How do I get crime statistics/calls for service?
You can view district and city-wide statistics and maps at www.cityofmesa.org/police/compstat/statistics.aspxYou may also request a grid summary (1/2-mile square area) at www.cityofmesa.org/police/crimestats.aspx.Back to Top
 

I need to be fingerprinted for a job. Does the Mesa Police Department do public fingerprinting?
The Mesa Police Department does not do public fingerprinting. Refer to your local yellow pages under Fingerprinting or try a Qwest Dex online search.

I want to start a Neighborhood Watch in my area. Who do I contact for information?
For information about starting a Neighborhood Watch, contact the crime prevention officer for your police district (www.cityofmesa.org/police/crime_prevention/default.aspx). Information on Neighborhood Watch can be found at www.cityofmesa.org/police/literature/neighbor.aspx.Back to Top

I'd like to engrave my property. Where do I get an engraver?
You may check out engravers from the Mesa Public Library just as you would a book. They are also available for purchase at any home/hardware store. We recommend that you engrave your driver's license number on your property, not your social security number.

Where do I find out about motor vehicle registration?
Contact the Motor Vehicle Department at (602) 255-0072 or visit their Web site at www.dot.state.az.us. Back to Top

Where can I get information on concealed weapons permits?
Contact the Department of Public Safety at (602) 223-2000.

Where can I get an Order of Protection or an Injunction Against Harassment?
In Mesa, visit http://www.cityofmesa.org/court/protection.aspx for more information.

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How many police officers does Mesa PD have?
View the demographics of the department at www.cityofmesa.org/police/fto/demographics.aspx

Why did it take two hours for an officer to come to my house when my house was burglarized?
A patrol officer will respond to your home; however, calls are prioritized according to the seriousness of the situation.  Priority E - Any life threatening call with great possibility of death or serious injury, or any confrontation between people which could threaten the life or safety of any person.  Priority One - Any crime in progress which might result in a threat to injury of a person, or major loss of property, or immediate apprehension of a suspect. It also includes accidents with injury or other traffic incidents that create a traffic hazard.  Priority Two - Includes minor in-progress/just occurred calls where there is no threat of personal injury or major loss of property.  Priority Three - Includes nuisance calls, civil standbys, and any incident which could be categorized as a delayed report where the reporting person is at a public location. Priority Four - Calls include reports taken by Teleserve or our call-back officers. Calls dispatched involved events where a delay will not prevent a crime from occurring, aid in an immediate apprehension of a suspect or cause a delay in an injured person receiving aid.  Priority Five - (Humane calls)  Assigned to a Humane officer to handle. A higher priority can be assigned to a humane call if deemed necessary. This can include vicious dog at large, livestock loose in the street, and injured animals.

Back to TopWhat can we do about speeding on our street?
The speed trailers can be reserved to be displayed on your street through your local police substation. This trailer will display vehicle speeds as well as the speed limit for your street. The trailer is a visual warning device. Call your local substation to reserve the trailer.
Dobson
(480) 644-2614
Central
(480) 644-2229
Red Mountain
(480) 644-2598
Superstition
(480) 644-4371

You can check out radar guns from City of Mesa Transportation to clock speeders in your neighborhood yourself. You can also participate in the Pace Car program. Call (480) 644-2160 for more information on the radar guns and the Pace Car program.

My neighbor's dog is always barking. What can I do? Can I remain anonymous?
Visit the animal control page for this issue.

Can my dog/s or cat/s run loose?
Dogs:
It is unlawful to allow your dog to run loose. All dogs must be leashed and kept under control when not properly contained. It is also unsafe for the dog as it could get hit by a car, lost or stolen, or get in a fight with another dog. Violators may receive a notice, written warning, or citation which is a class one misdemeanor with a maximum $2500 fine, 6 months in jail, or both.

Cats: There are no laws regarding cats. They are allowed to roam but be aware they may face dangers if allowed to run free. They may get taken by a coyote, hit by a car, be poisoned either intentionally or unintentionally, be trapped, or be exposed to harmful diseases such as feline leukemia, feline immunodeficiency, or rabies. The life expectancy of an indoor cat is three times that of an outdoor cat.

Will the police department recommend an alarm company, brand of pepper spray or anything else?
The Mesa Police Department cannot recommend particular brands or companies. We can tell you what features may be of benefit to you and what to avoid.Back to Top

How do I send a compliment/commendation about an officer or thank them for something they have done?
You can use the appropriate online form found at www.cityofmesa.org/police/internal_affairs/default.aspx.  You may also send a written compliment/commendation to: Mesa Police Department, 130 North Robson, Mesa AZ 85201.Back to Top

How do I make a complaint against an officer?
You can use the appropriate online form found at www.cityofmesa.org/police/internal_affairs/default.aspx.  You may also send a written complaint to: Mesa Police Department, 130 North Robson, Mesa AZ 85201.Back to Top

How do I find out about sex offenders living in my neighborhood?
Visit the Department of Public Safety's Sex Offender Info Center at www.azsexoffender.org.  There you will able to search by zip code and/or name.

Who do I call to report graffiti?
You can call the city's Graffiti Hotline at (480) 644-3083. They will make arrangements to paint over the graffiti.Back to Top You can also provide the info on the online form.

If I suspect drug activity, a drug house or meth lab in my neighborhood, who do I call?
You can call the Narcotics Hotline at (480) 644-NARC (644-6272) to report any suspected drug activity. You can also send an e-mail with as much information as possible to police.info@cityofmesa.org and the information will be forwarded to the appropriate area.  You can remain anonymous.

Why does the helicopter keep flying over my home or in my area when nothing is happening?
The police helicopter responds to calls by orbiting the scene of the call, causing it to fly over streets and homes that are not directly involved in the police activity. The spotlight can also illuminate areas not directly involved due to the width of the light beam. When looking for criminal activity or persons on the ground the light may shine on your home. You may want to stay inside, lock the doors and turn on exterior lights if it appears the activity is in your neighborhood. You may also call police dispatch at (480) 644-2211 and inquire about the helicopter's activity in your area. Your call may be placed on hold while the operator is obtaining the information.Back to Top

I'm trying to find a phone number for an area in the police department. Why isn't there one listed on the police home page?
Because there are so many areas within the department, we have created a page that lists the main numbers for each area within the department. Go to the Phone Directory page.

Where can I report children not properly restrained in child safety seats?
Visit the Governor's Office of Highway Safety Web site at http://www.azgohs.state.az.us/occupant_safety.html#7 for more information on the Buckle Up Baby campaign, or you may call 1-800-505-BABY.

Where can I have my gang tattoos removed?
You may call (480) 644-3714 for information on having gang tattoos removed.

I would like to have my child fingerprinted. Where do I go? 
Please visit www.cityofmesa.org/police/fingerprinting.aspx for more information.

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