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The
Financial Services Operations Administration office provides
consumer assistance for citizens and businesses
dealing with cable television matters by helping to resolve
complaints, enforcing customer service standards and
addressing other consumer-related license compliance
issues.
Prior
to submitting an Unresolved Cable Complaint Form,
please contact the cable service provider’s
customer service department (contact
info) to allow them to address your issue.
Your service provider will contact you within 48 hours to attempt to resolve
your concern.
f the
matter is not resolved to your satisfaction and you feel further action by the
cable service provider is required please complete this form and submit to us.
We will forward your complaint to the appropriate department and attempt to
assist you in a resolution.
Unresolved
Cable Complaint Form
Or
call the City of Mesa Unresolved Cable Complaint Line at 480-644-2322
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