VITA-Frequently Asked Questions

What is VITA?
Volunteer Income Tax Assistance is an IRS program that trains volunteers to help prepare basic tax returns for those with low to moderate income, individuals with disabilities, and the elderly taxpayers.

What kind of experience is needed to become a volunteer?
Only the spirit of volunteerism!  No other experience is required.

How long does the E-Training last and when will it be available-Training should take approximately 24 hours (work at your own pace) but will require you to complete the comprehensive coursework during one of the classroom sessions. 

What kind of training will I receive?
Free basic income tax law for federal and state such as Forms 1040, and 1040EZ and related schedules such as A, B, and C-EZ. 

When will I begin assisting tax payers and how many hours do I need to work?
VITA sites are open February 5 thru April 9 (Mesa Community Action Network by appointment only).  The IRS is asking Mesa volunteers for a 20 hour commitment. 

Can I receive CEUs?
Yes.  CPA's can receive Continuing Education Units (CEUs).  Training and the volunteer's hours will be tracked and training certificates will be issued to the volunteers at the end of the session.

Are bilingual volunteers needed?
Yes.  Bilingual assistance is greatly needed.  We need bilingual assistance in Spanish, Chinese and various East Indian dialects.

What difference will I make?
You will assist low income families and individuals by helping them to claim every tax benefit that they're entitled to.  You can help boost a family's yearly income by up to 30%.

How can I pick a site?
You can sign up to participate at a site in the community of your choice and select a time that best fits your schedule. 

Whom should I contact for more information?
Submit a VITA Volunteer Interest Form and someone will get back to
you within 48 Hours.